Privacy Policy

1. Who we are

This website is operated by Thomas Wiegold, a sole trader based in Sydney, New South Wales, Australia, trading as an AI solutions and web development practice.

Privacy contact: contact@thomas-wiegold.com

2. What personal information we collect

Depending on how you interact with us, we may collect:

• Contact and enquiry details — name, email address, company name (if you provide it), project type preferences, and the content of your message
• Correspondence — emails or other messages you send to us directly
• Technical data — limited server or content-delivery logs that hosts may generate automatically (for example IP address, browser type, pages requested, and timestamps). We do not run third-party advertising or analytics trackers on this site

We do not intentionally collect sensitive information (as defined in the Privacy Act) through this website. Please do not include health, government identifiers, or other sensitive details in the contact form.

3. How we collect it

We collect personal information when you:

• Submit the contact form on this website
• Email us at contact@thomas-wiegold.com
• Contact us through social or professional profiles linked from this site (for example LinkedIn, GitHub, or X), according to those platforms' own terms

We generally collect information directly from you. We do not buy marketing lists for this site.

4. Why we collect it

We collect and use personal information to:

• Respond to enquiries and provide quotes or information about services
• Communicate about projects, proposals, and ongoing work where relevant
• Operate, secure, and improve the website and related business operations
• Comply with legal obligations and manage legitimate business records

If you do not provide the information requested on the contact form (for example a valid email address), we may be unable to respond to your enquiry.

5. How we use and disclose it

Contact form submissions are processed by our server-side form handler and delivered through Formspree (Formspree, Inc.), a third-party form and email delivery service, so that your message reaches us. You can review Formspree's own privacy documentation on their website.

We may also disclose personal information:

• To service providers who help us run the website or business (for example hosting or content delivery), under arrangements that require appropriate handling of data
• If required or authorised by law, or to protect legal rights and safety
• With your consent, or as otherwise permitted under the Privacy Act

We do not sell your personal information.

6. Overseas disclosure

Some service providers we use — including Formspree and website hosting or content delivery infrastructure — may store or process personal information on servers located outside Australia (for example in the United States or other countries where those providers operate).

By using the contact form or emailing us, you acknowledge that your information may be disclosed to overseas recipients in this way. Those providers are required to handle information under their own terms and applicable laws. We take reasonable steps appropriate to a small business when choosing providers, but overseas handling is not always subject to the Australian Privacy Principles in the same way.

7. Storage, security, and retention

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes using reputable service providers and limiting access to enquiry information to what is needed to respond to you.

No method of transmission over the internet is completely secure. Please avoid sending passwords, payment card numbers, or highly confidential material through the public contact form.

We keep enquiry and related correspondence for as long as reasonably necessary to respond to you, manage the business relationship, and meet record-keeping or legal needs. We then delete or de-identify information when it is no longer required, subject to any lawful retention obligations.

8. Cookies and similar technologies

This website does not use third-party advertising or analytics cookies. Your browser and our hosting or content-delivery provider may still use technical cookies or similar mechanisms that are necessary for the site to function, for security, or for basic delivery of pages. You can control cookies through your browser settings.

9. Your rights

Under the Australian Privacy Principles, you may request access to the personal information we hold about you, and request correction of information that is inaccurate, out of date, incomplete, irrelevant, or misleading.

To make a request, email contact@thomas-wiegold.com. We will respond within a reasonable time. In some cases we may need to verify your identity, or we may refuse a request where the Privacy Act allows — if so, we will explain the reasons where practicable.

If you have a privacy complaint, please contact us first so we can try to resolve it. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

10. How to contact us

Privacy questions, access or correction requests, and complaints:
contact@thomas-wiegold.com

Location: Sydney, NSW, Australia

11. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. The effective date at the top of this page will be revised when material changes are made. Continued use of the site after an update means the revised policy applies to information collected from then on.